Assembly & Setup
Is it true I can ditch the toolbox?
Yes, your toolbox can take a vacation and your frontal lobe will thank us later.
Simply Built furniture is designed to eliminate tools and screws from the assembly process – so you don’t need an engineering degree to put it together.
How strong is Simply Built furniture if it requires no tools or screws?
Simply put: Built like a tank - without the assembly boot camp.
Here's how: Unlike other metal fasteners that can loosen or strip over time, our precision-fit interlocking system locks each panel securely in place, delivering long-term durability you can count on. Every piece is engineered to exceed the US Federal ASTM Safety Standards.
How long does assembly take?
Assembly times vary based on products. Once pieces are unpacked and laid out according to the instructions, all products can be assembled by one person in as little as 10 minutes. Even if you prefer to take your time, you’ll still be fully assembled in around 25 minutes.
Are assembly instructions included in the package?
Yes. Each product comes with several easy-to-follow assembly instructions. (We recommend #1).
- Point-Of-View Assembly Video
- PDF Instruction Manual
All instructions can be found on each Product Page –> Assembly or here.
Can one person assemble our furniture alone?
Certainly, our furniture is crafted for a simple, one-person setup. But why not grab a friend? It’s faster, and you’ll have someone to blame if things go sideways (which is highly unlikely).
Are there video tutorials for assembly?
Yes! Every product includes simple instructions to guide you through assembly: (We recommend our video assembly)
- POV assembly video.
- Assembly PDF.
Can I disassemble and reassemble the furniture?
Absolutely. All Simply Built furniture is designed to be disassembled and reassembled numerous times. Whether you're moving, reorganizing, or just switching things up, your furniture is built to go with you.
What should I do if I encounter a problem during assembly?
Don’t sweat it. First, we recommend watching our POV assembly video – it solves most issues fast. You can find all product assembly resources here.
If you're still having trouble, reach out to us anytime at info@simplybuilt.co.
What happens if I break a component during assembly?
If you break a part during assembly, don’t worry! While assembly mishaps aren’t covered under warranty, we’ll cover the cost of the replacement piece - you’ll just cover the shipping. Contact our customer support team at info@simplybuilt.co, and we’ll get your replacement on the way as quickly as possible. We’re here to help make sure your assembly goes smoothly!
Shipping & Delivery
How long does shipping take?
Shipping is free on all orders!
We ship fast. Most orders are fulfilled and shipped within 1–2 business days of your purchase.
Estimate Transit Times: (after fulfillment)
- West Coast: 1-3 days.
- Midwest: 2-5 days.
- East Coast: 3-5 days.
Where can I find my shipping information?
To track your package, click here.
After purchase, you’ll receive a confirmation email with your delivery details. Once your order is fulfilled, we’ll send additional emails with your tracking number, estimated delivery time, and ongoing tracking updates.
Please note: our delivery partners may take up to 24 hours to update tracking information after we fulfill your order.
Where do we ship to?
We currently ship throughout the continental U.S.
We do not offer shipping to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or P.O. boxes.
Can I change my shipping address after placing an order?
Yes, send us a message here as soon as possible. Please include:
- Name
- Order Number
- Updated address
Heads up: Orders ship out of our warehouse within 1–2 business days after purchase. After it ships, we can no longer change the address.
What happens if my furniture arrives damaged?
We’re sorry your furniture had a rough trip. We thoroughly test all our packaging to ensure your order arrives safely, but sometimes things still go off track.
We’re here to help: please contact us here with your order details, and our team will quickly assist you with a free replacement part or return.
Why is part of my order missing?
We first recommend checking your tracking details.
While we fulfill and ship your entire order at once, our delivery partners may process these packages differently. They sometimes may arrive a day or two apart.
If your tracking hasn't updated or you are still missing items 24 hours after your first box arrives, please contact us here with your order details and we'll help you out.
What if I am missing a part?
We want to get your furniture built as quickly as possible! We recommend double-checking all boxes and unfolding any cardboard inserts - small parts can occasionally get tucked into the folds for protection.
If you still can't find the missing part, reach out to us here with:
- Order number
- Product SKU (on package)
- Part Number
We’ll send out a free replacement as quickly as possible to ensure you can complete your assembly. We apologize for any inconvenience.
My package was marked as delivered, but I didn't receive it?
- Double-check around your delivery area – porches, side doors, garages, mailrooms, or with neighbors.
- Look for a delivery photo on your tracking update
- If it's still missing after 24 hours of your delivery notification, please contact us here with your order number and missing package details. We'll contact the carrier and help resolve the issue as quickly as possible.
The assembly instructions are missing, where can I find them?
Sorry for the inconvenience – we’ve got you covered.
Visit our Assembly page for instructions on all products (we recommend our POV assembly videos). Each box includes a QR code on the outside that links directly to the assembly video.
You can also go to the Product Page > Assembly section to access all our instructions.
Returns & Warranty
How long does the warranty last?
At Simply Built, we stand by the quality and durability of our furniture. Our warranty covers all products and lasts for 365 days from the date of your purchase.
For more information, visit our Warranty page.
What is covered under the warranty?
All items sold by Simply Built are covered.
This warranty covers any breakage or defects in materials or workmanship. Any damage must occur while the product is in normal use. The product must be assembled correctly and used for its intended purpose with proper care as outlined on the instruction manual and product "Assembly & Care" page. If you choose to manipulate the original product, our warranty will not cover any damages, and Simply Built will not be held legally responsible.
For more information, visit our Warranty page.
How do I make a warranty claim?
We are sorry about this mishap! Please contact info@simplybuilt.co with your order details, a description of the issue, and relevant photos of the damaged packages, materials, or components.
For more information, visit our Warranty page.
What should I do if an item arrives damaged?
If an item arrives damaged, please contact us immediately at info@simplybuilt.co with your order number and a photo of the damage. We can send you a replacement part to fix the issue, or if you prefer, we can offer you a discount for a future purchase. We'll work quickly to resolve the issue for you.
For more information, visit our Warranty Page.
What cleaning products are safe to use?
We recommend using a damp cloth. Avoid harsh chemicals, abrasive cleaners, or products containing ammonia or bleach, as these can damage the finish and materials.
Can I use my products outdoors?
Our products are designed for indoor use only. Using them outdoors or exposing them to constant direct sunlight can cause fading, warping, or other damage - and this is not covered under our warranty. To keep your furniture looking its best, always store and use it indoors.
What should I do if my furniture gets wet or stained?
Our furniture surfaces are spill-resistant, meaning they can handle quick clean-ups — but prolonged moisture can cause swelling, warping, or staining. If a liquid spills, wipe it up immediately with a dry or slightly damp cloth. For tougher messes, use a gentle cleaner like Windex applied to the cloth — never directly on the furniture. Using coasters, placemats, and protective pads will help prolong the life of your furniture.
Note: Do not put any hot items directly on the furniture, as excess heat could cause staining.