Shipping & Returns
ShippingÂ
Nobody likes surprise fees at checkout – that's why shipping is on the house. Yep, that means FREE shipping on every order. Â
Orders ship within 1-2 business days out of our warehouse. Once your order is confirmed, you'll get a tracking number straight to your inbox, with updates every step of the way.
We're currently shipping within California – but expanding fast to bring Simply Built® Furniture to all 50 states.Â
Returns
We offer a 30-day return window on all Simply Built® products.
For the first 15 days after delivery, returns are completely free. Just email us at info@simplybuilt.co, and we’ll send you a prepaid return label to make the process easy.
From day 16 to day 30, returns are still accepted but will be subject to a 15% restocking fee.
To qualify for a return, products must be:
- In their original packaging
- Undamaged and disassembled
- Returned with all parts, accessories, and components included
Once we receive and inspect your return, you’ll receive a full refund within 7–10 business days.
If your item arrives damaged or defective, we’ve got you covered. We’ll either:
- Send a replacement part
- Ship a full replacement
- Or offer a refund or store credit
To process any return or damage claim, please email info@simplybuilt.co with photos of the issue and your order number.
Please note: We reserve the right to decline returns if items are incomplete, damaged due to misuse, or not properly packaged. Additional charges may apply for missing components