Shipping & Returns
Shipping
Nobody likes going to checkout an item to discover hidden fees, thats why we cover all the shipping costs. In other words, we call this FREE shipping!
All orders are processed and shipped out 1-2 business days after the order has been placed. We try out best to get your order out our doors as fast as possible.
Upon order confirmation, you will recieve a tracking number for your order. With each tracking update, you will be notified in your email inbox.
Delivery Estimates:
West Coast orders can expect delivery within 2-3 business days after order has been shipped out.
East Coast orders should expect delivery within 5-7 business days after order has been shipped out.
Returns
Enjoy our 30-day return period! For the first 15 days after receiving your order, we provide FREE returns on all items. Our team will send you a prepaid shipping label making it easy and hassle-free to return your product(s) if it doesn’t meet your expectations. Starting on the 16th day, returns will be subject to a 15% restocking fee of return item(s) cost.
If you need to initiate a return, we'll help you out. Reach out to info@simplybuilt.co, and we’ll arrange the return. Please ensure that all items are in their original packaging and condition, with all accessories and components included. We'll provide shipping labels, and once we’ve inspected the product at our warehouse, you’ll receive a full refund within 7-10 business days. More details will be provide by our customer service team.
*We reserve the right to decline returns at our discretion. Please ensure all components are included and all items must be in their original packaging, as any missing items will incur additional charges.