Shipping 

Nobody likes surprise fees at checkout – that's why shipping is on the house. Yep, that means FREE shipping on every order.  

Orders ship within 1-2 business days out of our warehouse. Once your order is confirmed, you'll get a tracking number straight to your inbox, with updates every step of the way.

We're currently shipping within California – but expanding fast to bring Simply Built® Furniture to all 50 states. 

Returns

We offer a 30-day return window on all Simply Built® products.

For the first 15 days after delivery, returns are completely free. Just email us at info@simplybuilt.co, and we’ll send you a prepaid return label to make the process easy.

From day 16 to day 30, returns are still accepted but will be subject to a 15% restocking fee.

To qualify for a return, products must be:

• In their original packaging
• Undamaged and disassembled
• Returned with all parts, accessories, and components included

Once we receive and inspect your return, you’ll receive a full refund within 7–10 business days.

If your item arrives damaged or defective, we’ve got you covered. We’ll either:

• Send a replacement part
• Ship a full replacement
• Or offer a refund or store credit

To process any return or damage claim, please email info@simplybuilt.co with photos of the issue and your order number.

Please note: We reserve the right to decline returns if items are incomplete, damaged due to misuse, or not properly packaged. Additional charges may apply for missing components